Privacy Policy

Introduction

At ToolPackHub, we take the privacy of your data seriously. This policy explains what information we collect, how we use it, and how we protect it when you use our social media management platform.

Information We Collect

Personal Information

• Name and email address
• Social media login credentials (encrypted)
• Profile information and preferences

Usage Data

• IP address and browser type
• Pages viewed and time spent
• Information about the device used
• Audience measurement data

How We Use Your Information

• Provide and maintain the service
• Send you information related to your account
• Improve the platform and user experience
• Detect and prevent fraud or abuse
• Comply with our legal obligations

Data Security

We apply the following measures to protect your data:

• TLS — on every exchange between your browser and the service
• Passwords hashed by Supabase Auth — never stored or readable in plain text
• PostgreSQL database managed by Supabase — encrypted at rest by the provider
• No external security audit — has been carried out, and we do not claim any certification

Third-Party Services

We rely on the following third-party services:

• Connected social networks (Instagram, TikTok, YouTube, Facebook)
• Audience measurement (Google Analytics 4, Microsoft Clarity)
• Hosting (Hostinger) and database/authentication (Supabase)

Each service applies its own privacy policy, which we encourage you to review.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — obtain a copy of your personal data
• Right to rectification — correct inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction of processing — restrict the use of your data
• Right to data portability — receive your data in a structured format
• Right to object — object to the processing of your data

Cookies

We use cookies and similar technologies to improve your experience. You can manage them from your browser. For more details, see our cookie policy.

Data Retention

We retain your personal data for as long as necessary to provide the service and comply with our legal obligations. When you delete your account, your data is deleted or anonymized within 30 days, unless a longer retention period is legally required.

Children's Privacy

Our service is not directed at individuals under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe this may have occurred, please contact us immediately.

Changes to This Policy

This policy may be updated from time to time. Any change will be posted on this page with a revised update date. We encourage you to review it periodically.